Privacy Policy

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Information You Provide Us

We also collect and process data when You:

Register online to our online store or/and place an order for any of our products or services.

Voluntarily sing up to our newsletter, send as an inquiry or other message through our webpages or by e-mail, letter or over a phone, complete a customer survey or provide feedback on any of our message boards or via email.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We’ll use your Personal Information for many purposes, such as, to:

• • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
• If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
• We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

PAYMENTS

We accept payments in our web-shop through Stripe, a worldwide used secured service. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. During the process of payment we do not make any records or store payment information such as your credit card number. You exclusively give this information to our payment associate.

Information shared with a payment provider to process payments includes:

• Name
• Email
• Address
• Phone
• City/State/Zip
• Unique payment identifier
• Payment provider identifier

HOW PAYMENT PROVIDER PAYPAL USES OUR DATA 

To better understand how a provider uses and stores the data shared with them, check their privacy policies directly:

Stripe: https://stripe.com/en-gr/privacy

You will also find more details about Woo Commerce’s payment providers here: https://docs.woocommerce.com/document/privacy-payments/

WHAT SYSTEMS WE USE TO COLLECT AND STORE YOUR PERSONAL DATA

We use WordPress (WooCommerce) as our web-shop platform, well known provider as our service provider and CloudFlare as our CDN. You will find their Privacy policy’s here:

Service provider: https://www.papaki.com/en/privacy.htm

WordPress: https://automattic.com/privacy/

CloudFlare: https://www.cloudflare.com/privacypolicy/

We also use several other WooCommerce and WordPress Plugins (For example WooCommerce, Mail Chimp) in our pages and online store and all of these programs might collect, save and share your personal information based on their privacy policy’s.

We also use Google Analytics to analyze the customers behavior into our web-pages and Web-shop. We have taken in use additional “Google Analytics EU Compliance“ GDPR compliant plugin (MonsterInsights) to for example anonymize your IP-address for Google Analytics. Read more: https://www.monsterinsights.com/addon/eu-compliance/

HOW DO WE STORE YOUR DATA?

Our Company stores your personal data at the services we use, for example, WordPress (WooCommerce, Mail Chimp etc. other plugins), Accounting system and e-mail. We might also occasionally save your information in some other system if needed.

We use only well-known and trusted service providers. All the data we store are protected by our service providers in secure manner and is password protected.

SECURITY

We hope you understand that the transmission of information via the internet, any systems, email, some-channels or text message is not completely secure. But we will do our best to protect your personal information while you are using our services, contact us or we store information about you. We can’t guarantee the security of your information transmitted through the Services we use, you provide to us over email or any other channel you are contacting us. Please notice, that any transmission of information is at your own risk.

Once we have received your information, we are using appropriate technical and organizational measures to safeguard your personal information against loss, misuse and unauthorized use, access or modification or theft.

We use encryption to keep your data private in transit using SSL/TLS protocol (HTTPS).

MARKETING

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click the unsubscribe button into our newsletter or send email to: info@inellaoli.com

*If you opt out, we may still send you non-promotion emails, such as those about your account.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Websites), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

COOKIES

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

HOW DO WE USE COOKIES?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Providing all our services to you

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

HOW TO MANAGE COOKIES

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

PRIVACY POLICIES OF OTHER WEBSITES

The INELLA OLI website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

CHANGES TO OUR PRIVACY POLICY

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 st. of December 2021.

HOW TO CONTACT US

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protections rights, please do not hesitate to contact us.

Email us at: info@inellaoli.com